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UserInfo

Props

acdQueues

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acdQueues: 

ACDQueueOperatorInfo[]

The bound ACD queues

acdStatus

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acdStatus: 

string

|

undefined

The ACD operator status. The following values are possible: OFFLINE, ONLINE, READY, BANNED, IN_SERVICE, AFTER_SERVICE, TIMEOUT, DND

acdStatusChangeTime

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acdStatusChangeTime: 

Date

The ACD status changing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss

applications

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applications: 

ApplicationInfo[]

The bound applications

balance

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balance: 

number

The current user's money in the currency specified for the account. The value is the number rounded to 4 decimal places. The parameter is the alias to live_balance by default. But there is a possibility to make the alias to fixed_balance: just to pass return_live_balance=false into the method

created

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created: 

Date

The user editing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss

fixedBalance

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fixedBalance: 

number

The last committed balance which has been approved by billing's transaction

liveBalance

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liveBalance: 

number

The current user's money in the currency specified for the account. The value is the number rounded to 4 decimal places and it changes during the calls, transcribing, purchases etc

modified

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modified: 

Date

The user editing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss

parentAccounting

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parentAccounting: 

boolean

Whether the user uses the parent account's money, 'false' if the user has a separate balance

skills

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skills: 

SkillInfo[]

The bound skills

userActive

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userActive: 

boolean

Whether the user is active. Inactive users cannot log in to applications

userCustomData

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userCustomData: 

string

|

undefined

The custom data

userDisplayName

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userDisplayName: 

string

The display user name

userId

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userId: 

number

The user ID

userName

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userName: 

string

The user name