TerminationStatus
The SmartQueue termination status
Constants
CANCELED
The task is cancelled in the scenario (EndOperatorActivityCode)
CLIENT_TERMINATE
The customer has cancelled the task (EndTaskCode)
FAILED
The agent has missed or declined the task (EndOperatorActivityCode)
FINISHED_BY_CLIENT
The customer has finished the task (EndOperatorActivityCode)
FINISHED_BY_OPERATOR
The agent has finished the task (EndOperatorActivityCode)
INTERNAL_ERROR
An internal error occurred (ErrorCode, EndTaskCode, EndOperatorActivityCode)
MS_NOT_ANSWERED
Media server does not answer (TaskCanceledCode)
NORMAL
The task is completed in the scenario (TaskCanceledCode)
TIMEOUT_REACHED
The timeout for the task expired (TaskCanceledCode)
TRANSFERRED
The task is transferred (EndOperatorActivityCode)