ACDWaitingCallState
Props
acdSessionHistoryId
acdSessionHistoryId: number
The ACD session history ID of the request
beginTime
beginTime: Date
The begin time of the request in 24-h format: YYYY-MM-DD HH:mm:ss
callerid
callerid: string
| undefined
The client callerid
minutesToSubmit
minutesToSubmit: number
The predicted minutes left to start servicing
priority
priority: number
The request priority
userDisplayName
userDisplayName: string
The display user name of the operator
userId
userId: number
| undefined
The user ID of the operator to try to service the request
userName
userName: string
The user name of the operator
waitingTime
waitingTime: number
The waiting time in seconds