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SmartQueueStateTask

Props

customData

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customData: 

any

Custom data text string for the current task. You can set the custom data in the enqueueTask method

processingTime

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processingTime: 

number

Processing time in ms

sqSkills

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sqSkills: 

SmartQueueTaskSkill[]

Task skills

status

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status: 

string

The task status. Possible values are IN_QUEUE, DISTRIBUTED, IN_PROCESSING

taskType

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taskType: 

string

The task type. Possible values are CALL, IM

userId

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userId: 

number

|

undefined

Selected agent

waitingTime

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waitingTime: 

number

Waiting time in ms