Rate this page:

QueuesInterface

Props

addQueue

Copy URL
addQueue: 

(request: AddQueueRequest) => Promise<AddQueueResponse>

Adds a new ACD queue.

bindUserToQueue

Copy URL
bindUserToQueue: 

(request: BindUserToQueueRequest) => Promise<BindUserToQueueResponse>

Bind/unbind users to/from the specified ACD queues. Note that users and queues should be already bound to the same application.

delQueue

Copy URL
delQueue: 

(request: DelQueueRequest) => Promise<DelQueueResponse>

Deletes the ACD queue.

getACDState

Copy URL
getACDState: 

(request: GetACDStateRequest) => Promise<GetACDStateResponse>

Gets the current ACD queue state.

getQueues

Copy URL
getQueues: 

(request: GetQueuesRequest) => Promise<GetQueuesResponse>

Gets the ACD queues.

setQueueInfo

Copy URL
setQueueInfo: 

(request: SetQueueInfoRequest) => Promise<SetQueueInfoResponse>

Edits the ACD queue.