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SQ_SetAgentInfoRequest

Props

applicationId

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applicationId: 

number

ID of the application to search by

applicationName

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applicationName: 

string

|

undefined

Name of the application to search by. Can be used instead of application_id

handleCalls

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handleCalls: 

boolean

Whether the agent can handle calls. When set to false, the agent is excluded from the CALL-request distribution

maxSimultaneousConversations

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maxSimultaneousConversations: 

number

|

undefined

Maximum number of chats that the user processes simultaneously

userId

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userId: 

any

|

number

|

number[]

List of user IDs separated by semicolons (;). Use 'all' to select all the users

userName

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userName: 

string

|

string[]

List of user names separated by semicolons (;). Can be used instead of user_id