SQ_SetAgentInfoRequest
Props
applicationId
applicationId: number
ID of the application to search by
applicationName
applicationName: string
| undefined
Name of the application to search by. Can be used instead of application_id
handleCalls
handleCalls: boolean
Whether the agent can handle calls. When set to false, the agent is excluded from the CALL-request distribution
maxSimultaneousConversations
maxSimultaneousConversations: number
| undefined
Maximum number of chats that the user processes simultaneously
userId
userId: any
| number
| number[]
List of user IDs separated by semicolons (;). Use 'all' to select all the users
userName
userName: string
| string[]
List of user names separated by semicolons (;). Can be used instead of user_id