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ACDOperatorCall

Props

acdQueueId

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acdQueueId: 

number

The ACD queue ID

acdQueueName

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acdQueueName: 

string

The ACD queue name

acdRequestId

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acdRequestId: 

string

The internal ACD session history ID

acdSessionHistoryId

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acdSessionHistoryId: 

number

The ACD session history ID of the request

beginTime

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beginTime: 

Date

The begin time of the request in 24-h format: YYYY-MM-DD HH:mm:ss

callerid

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callerid: 

string

|

undefined

The client callerid

submitted

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submitted: 

Date

The submission time of the request in 24-h format: YYYY-MM-DD HH:mm:ss