JivoChat
Voximplant’s integration with JivoChat enables the consumers of the businesses that use this platform to call the sales representatives they are chatting with directly via their web browser.
We chose Voximplant because it made development easy, and because the technology has the key capabilities that we need to expand our service. Installation has been quick and simple because Voximplant has done most of the work for us. We’ve had no problems with Voximplant and we’re excited to add this functionality to JivoChat and provide our customers with the ease and efficiency they need.
In order to start a cloud scenario, JivoChat sends a request to the Voximplant HTTP API. That scenario first establishes a phone connection to the operator, then to the client, and connects the two. All operator-initiated calls can be recorded on request. JivoChat’s widget, powered by Voximplant Web SDK, allows clients to call directly from a web browser. A cloud scenario running inside Voximplant Cloud routes the call to an operator, who receives it via the JivoChat web app. All client initiated calls can be recorded on request.
Convenience. Customers can install JivoChat’s widget in just minutes.
Speed. Calls connect to an operator within a few seconds.
Reach. More than 21,000 clients use JivoChat Callbacks.
JivoChat provides a truly convenient, easy-to-use, and affordable live chat solution for businesses. Founded in January 2012, JivoChat helps more than 260,000 websites worldwide make conversations with customers more simple, increasing online sales and improving the quality of online customer support.
Bitrix24 uses Voximplant to create a cloud PBX for its flagship CRM. With Voximplant’s technology, a Bitrix24 user can make and receive calls directly from a web browser, automatically receive information about the caller, and much more.
Pure is a dating app and a site for anonymous video chatting that has allowed users to keep dating even at the height of the pandemic. Calls can be made directly from the browser or the app itself and the connection is encrypted, so there are no security concerns. For those who would like to have greater anonymity, there’s a video chat option to "wear" an AR mask.
Thanks to integration with Voximplant, modules at Bitrix24, group video calls for employees in HD, screen sharing and the ability to connect to video calls from a browser, desktop and a mobile app are available. You can now invite external participants to a video conference using a link, even if they are not registered and have not installed the app.
