SQ_AddQueueRequest

ID of the application to bind to

Name of the application to bind to. Can be used instead of application_id

Agent selection strategy for calls. Accepts one of the following values: "MOST_QUALIFIED", "LEAST_QUALIFIED", "MAX_WAITING_TIME"

Maximum size of the queue with CALL-type requests

Maximum time in minutes that a CALL-type request can remain in the queue without being assigned to an agent. Specify either this parameter or call_max_waiting_time_in_seconds. Specifying both parameters simultaniously leads to an error

Maximum call waiting time in seconds. Specify either this parameter or call_max_waiting_time. Specifying both parameters simultaniously leads to an error

Call type requests prioritizing strategy. Accepts one of the enum values

Comment, up to 200 characters

Agent selection strategy for messages. Accepts one of the following values: "MOST_QUALIFIED", "LEAST_QUALIFIED", "MAX_WAITING_TIME". The default value is call_agent_selection

Maximum size of the queue with IM-type requests

Maximum time in minutes that an IM-type request can remain in the queue without being assigned to an agent. Specify either this parameter or im_max_waiting_time_in_seconds. Specifying both parameters simultaniously leads to an error

Maximum chat message waiting time in seconds. Specify either this parameter or im_max_waiting_time. Specifying both parameters simultaniously leads to an error

IM type requests prioritizing strategy. Accepts one of the enum values. The default value is call_task_selection

The queue's priority from 1 to 100

Unique SmartQueue name within the application, up to 100 characters