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GetSQAgentsResult

The SQ_GetAgents function result.

Fields

max_simultaneous_conversations

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max_simultaneous_conversations: 

number

Maximum number of chats that the user processes simultaneously

sq_queues

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sq_queues: 

Object

JSON array of the agent's queues

sq_skills

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sq_skills: 

Object

JSON array of the agent's skills

sq_statuses

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sq_statuses: 

[SmartQueueState_Agent_Status]

Agent statuses info

user_display_name

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user_display_name: 

string

Display name of the user

user_id

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user_id: 

number

ID of the user

user_name

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user_name: 

string

Name of the user