Rate this page:

ACDLockedOperatorStateType

The locked operator state.

Fields

acd_calls

Optional
Copy URL
acd_calls: 

[ACDOperatorCall]

The ACD operator calls

locks

Optional
Copy URL
locks: 

[ACDLock]

The operator locks

status

Optional
Copy URL
status: 

string

The operator status string. 'BANNED' string indicates temporarily banned operators. The following values are possible: READY, BANNED

unreached

Optional
Copy URL
unreached: 

timestamp

The UTC time when the operator becomes unavailable in 24-h format: YYYY-MM-DD HH:mm:ss

user_display_name

Copy URL
user_display_name: 

string

The display user name of the operator

user_id

Copy URL
user_id: 

number

The user ID of the operator

user_name

Copy URL
user_name: 

string

The user name of the operator