1. References
  2. Management API
  3. Structure
  4. ACDStatisticsItemType
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ACDStatisticsItemType

Individual statistics item in the ACDOperatorStatisticsType, ACDQueueStatisticsType, and ACDOperatorStatusStatisticsDetail records.

Fields

avg

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avg: 
number

Average value over the aggregated interval, in seconds

count

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count: 
number

Samples count over the aggregated interval

max

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max: 
number

Maximum value over the aggregated interval, in seconds

min

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min: 
number

Minimum value over the aggregated interval, in seconds

sum

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sum: 
number

Sum of all samples over the aggregated interval, in seconds