Mobile Text Alerts for Business
To deliver customers text alerts, businesses use communications channels such as SMS and push notifications. In this article, we explain how to use text alerts.
2020-09-29
89347Tag: notifications
2020-09-2989347
HTTP Control API is now available
HTTP API is now available to implement scenarios which don't require client applications.
2013-10-02127687
Voximplant Kit updates. June 2024
We are excited to bring you the latest updates to Voximplant Kit: users with the “Agent” role can now access their call and message history in the “History” section, new “Answer machine” wrap-up code, and more.
2024-07-041762
Top 10 SaaS Services for Customer Communication in 2024
Elevate your customer support in 2024! Discover 10 powerful SaaS solutions - from chatbots to live chat - to streamline workflows and boost engagement.
2024-07-071634
Salesforce Telephony Integration: Features, Benefits and Implementation with Voximplant Kit
Explore how Salesforce telephony integration elevates customer interactions and agent productivity. Discover how to leverage this powerful tool for personalized and efficient experiences, boosting customer satisfaction and driving business growth.
2024-06-062123
How Kommo and Voximplant Kit help improve customer service and business metrics
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
2024-09-05120
Top 5 Virtual Phone Systems with Advanced Analytics for 2024
As we step into 2024, virtual phone systems equipped with sophisticated analytics are emerging as game-changers in the business communication landscape.
2024-07-071820
Voximplant Kit updates. July 2024
We are excited to bring you the latest updates to Voximplant Kit! We have prepared numerous improvements that will help you elevate your customer service quality to a new level.
2024-08-21223
The Evolution of Conversational AI: Top Chatbot Creation Platforms in 2024
Chatbots have become indispensable tools for businesses seeking to streamline customer interactions, automate processes, and boost lead generation. Let's explore the landscape of chatbot creation tools and highlight some of the leading platforms available in 2024.
2024-07-071759
The Hidden Costs of Online Booking Platforms: A 2024 Analysis
Online booking platforms have become vital for businesses, but a troubling trend is emerging in 2024. Many platforms are redirecting customer loyalty to their own ecosystems. This raises a critical question: Are you building your own customer base, or contributing to a larger marketplace?
2024-07-071689