SmartQueueStateTask
Props
customData
public customDataCustom data text string for the current task. You can set the custom data in the enqueueTask method
processingTime
public processingTimeProcessing time in ms
sqSkills
public sqSkillsTask skills
status
public statusThe task status. Possible values are IN_QUEUE, DISTRIBUTED, IN_PROCESSING
taskType
public taskTypeThe task type. Possible values are CALL, IM
userId
public userIdSelected agent
waitingTime
public waitingTimeWaiting time in ms